The terms on which Plinium provides services and on which you use this website.
Last updated: 1 September 2026
These terms govern your use of https://plinium.in and any services you purchase from us. By using this website or engaging our services, you agree to them. If you do not agree, please do not use the site or place an order.
We may update these terms from time to time. The version published on this page at the time you place an order is the version that applies to that order.
We provide digital services including website design and development, CRM setup, business automation, AI solutions, marketing systems, hosting and maintenance, and social media management.
All services are delivered digitally or remotely. We do not sell, ship or deliver any physical product.
The precise scope, timeline and price of any engagement are set out in the written proposal or statement of work agreed between us. Where anything in this page conflicts with a signed proposal, the signed proposal takes precedence.
A quote or proposal is an invitation to proceed, not a binding contract. A contract is formed only when you accept the proposal in writing and, where applicable, pay the deposit stated in it.
We reserve the right to decline any enquiry or order, and to correct any pricing or specification error before work begins.
Fees, payment schedule and currency are those set out in the agreed proposal. Unless stated otherwise, project work is invoiced against milestones and recurring services are invoiced monthly in advance.
Invoices are payable by the due date shown on the invoice. We may suspend work or withhold deliverables on overdue accounts, having given you reasonable written notice first.
Unless expressly stated, fees exclude applicable taxes, third-party software licences, hosting fees, paid media budgets and domain costs, which are charged in addition or paid by you directly.
Delivery timelines assume you provide what we need to proceed. You agree to supply content, access, approvals and feedback within the timescales agreed, and to ensure that any material you supply is accurate and that you hold the rights to use it.
We will use reasonable efforts to meet agreed dates. Dates are estimates unless a proposal expressly states that a date is a fixed deadline.
Where a delay is caused by late materials, late approvals, changes in scope or events outside our reasonable control, timelines shift accordingly and we are not liable for the delay.
Changes within the agreed scope are absorbed. Anything that materially expands scope will be quoted separately and requires your written approval before we build it, so the agreed price does not move without your sign-off.
On full payment of all sums due for an engagement, ownership of the deliverables created specifically for you transfers to you.
We retain ownership of our pre-existing tools, libraries, frameworks and know-how, and of anything developed independently of your engagement. Where such material is embedded in a deliverable, we grant you a perpetual, non-exclusive licence to use it as part of that deliverable.
Third-party components remain subject to their own licences.
Unless you ask us in writing not to, we may reference the engagement and display non-confidential work in our portfolio.
Each party agrees to keep the other's confidential information confidential, to use it only for the purpose of the engagement, and to protect it with at least reasonable care. This obligation survives the end of the engagement.
We warrant that services will be performed with reasonable skill and care by suitably qualified people.
We do not warrant that any website, system or campaign will achieve a particular commercial result, search ranking, conversion rate or revenue figure, as these depend on factors outside our control.
Except as expressly set out in these terms, and to the fullest extent permitted by law, all other warranties and conditions are excluded.
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
Subject to that, our total aggregate liability arising out of an engagement is limited to the total fees paid by you to us under that engagement in the twelve months preceding the claim.
We are not liable for loss of profit, loss of revenue, loss of anticipated savings, loss of data, or indirect or consequential loss.
Our work often integrates third-party platforms such as hosting providers, CRM systems, payment processors and AI providers. Those services are governed by their own terms, are billed by them where applicable, and we are not responsible for their availability, pricing changes or acts and omissions.
Cancellation rights and refund eligibility are set out in our Cancellation and Refund Policy, which forms part of these terms.
Either party may terminate an engagement for material breach that is not remedied within 30 days of written notice.
On termination you remain liable for work performed and costs committed up to the termination date. Deliverables are released once all sums due have been paid.
These terms are governed by the laws of India, and the courts of Hyderabad, Telangana have exclusive jurisdiction over any dispute arising from them.
Questions about these terms: